News from RealEye team

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2021-02-27

RealEye 7.1 - Increased Performance and Reliability

RealEye 7.1 Release Notes:

We've improved overall performance and reliability.
The study can now have up to 50,000 participants.
YouTube video as a source is not supported now. You can upload a video to our servers instead. It's much more reliable.
Facial coding offers "Neutral" and "Happy" stats.
French instructions for participants.
Unused participant spots get released when a study is removed.
Participant Quality Stats page can show recording and heatmaps.
University PRO license is available.
Drop-rate CSV.
CSV filename with Study/Item name.
Improve tester logs - page opened.
Optimize Heatmap playback.
Speed up gaze data download (use cache) and reduce CSV export time.
Speed up AOI Overall Stats computation.
RealEye's Public Roadmap is now available.
Other UI/UX tweaks, performance improvements, and bug fixes.

2021-01-20

RealEye 7.0 - Eye-tracking Metrics Improved

RealEye version 7.0 introduces quite significant improvements in eye-tracking metrics we provide on the dashboard and in the exported CSV files.

NOTICE: Some metric values might have changed from what you've seen in previous versions of RealEye. That's because we've improved our algorithms to provide even more accurate and useful data.

If you have any questions regarding this release please, contact us via email or chat. We'll be happy to answer all your questions.

A detailed explanation of the eye-tracking metrics you can get from RealEye is described on this support page.

RealEye 7.0 release notes:

Improved eye-tracking metrics, e.g.:
- Show AOI size in percentage of the whole stimuli.
- Show AOI time range.
- A new metric: "Gaze count".
- A new metric: "First Fixation Duration".
- Fixation is considered valid for the AOI time range:
  - if it has begun exactly when the AOI time range starts or later
  AND
  - if it has begun before the end of theAOI time range
- Fixation point is an average of all included gaze points.
- For smoothed and normalized data gaze (fixations), raw gaze timestamp is now considered to be gaze end time.
- "Revisits" metric improved.
  AOI visit is detected:
  - if there's a fixation in the AOI, or many fixations "one after another".
The readability note removed - it was too subjective.
Data export improved: CSV files with AOI data take the AOI time range into account.
You can manually adjust the "Noise reduction" setting both for fixations and gazes.
New data export file: CSV with AOI Overall Stats. It's a file that contains most of the metrics you see on the dashboard.
New data export file: CSV Raw Gazes Denoised.
Improved Data Chart.
Minor UI/UX and performance improvements. Bug fixes.
Security and reliability improvements.

Special thanks to Luis, one of our customers, who has given us a lot of feedback regarding our metrics and data export feature.

2021-01-15

Live eye-tracking hosted session (BETA)

Sometimes it’s not enough just to know where somebody was looking. There are studies or cases when it’s also required to talk with the participant during the eye-tracking session, give him/her additional instructions, ask some questions to better understand the behavior, and so on. Now RealEye has a perfect solution for such needs - Hosted Sessions. They can be launched for any type of stimuli (images, videos or live websites). You need to give access to your microphone (as your voice is also recorded) and a participant needs to share the screen and grant access to the microphone as well. You’ll be able to see the participant’s gaze live during the session and after the test watch the usual participant’s recording or the hosted recording with your conversation.

Read how to use Hosted Sessions and what are the requirements here: https://support.realeye.io/hosted-sessions/

Please note that this feature is still in a BETA stage. We're still testing it and working on some improvements.

2021-01-11

RealEye v6.14 Enhanced Data Export

RealEye 6.14 release notes:

New data export CSV file with AOI Overall Stats.
New data export CSV file with Raw Gazes Denoised, Normalized and Split.
It's possible to export raw data for participant item quality over a given grade.
It's possible to download a heatmap video.
The Hosted Sessions feature is now a public BETA.
The Live Website study with voice over is a closed BETA.
The Quality statistics algorithm got improved. Here's how it works.
Minor UI/UX, performance improvements, and bug fixes.

Special thanks to Stefan, one of our customers, for working closely on the Hosted Sessions feature.

2020-12-08

Leading eye-tracking innovation measurement in uncertain times: RealEye, KTU & KEEN

Kaunas University of Technology (KTU) KEEN team has launched an innovative concept called a temporary (pop-up) neuromarketing laboratory for science knowledge promotion activities. Pop-up digital neuromarketing lab is an entertaining and new activity for the students of all ages, enabled by KTU, KEEN team. Various digital tools such as digital eye-tracking system, emotion recognition software and digital tools (customer engagement behaviour on Facebook prediction tool created by KTU, EMODI team) are being used in the Lab for neuromarketing research.