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License activation guide Licenses Pricing

License activation guide Learn how to activate your RealEye License. This guide provides step-by-step instructions on how to activate your RealEye license. Depending on how your License is issued, you may receive a

How to purchase, upgrade, or cancel a RealEye license? Licenses Pricing

How to purchase, upgrade, or cancel a RealEye license? Learn how to manage your RealEye license. RealEye offers flexible subscription plans to suit different research needs. Whether you're an individual researcher, a

How to purchase, upgrade, or cancel a RealEye license? Licenses Pricing

How to purchase, upgrade, or cancel a RealEye license? Learn how to manage your RealEye license. RealEye offers flexible subscription plans to suit different research needs. Whether you're an individual researcher, a

Licenses & Pricing Licenses Pricing

Licenses & Pricing Licenses & Pricing Compare RealEye’s subscription plans and find the best fit for your needs and research goals. RealEye Licenses & Pricing How to purchase, upgrade, or cancel a RealEye license?

What happens when the license expires? Licenses Pricing

What happens when the license expires? Learn what happens when your RealEye License expires, how it affects your access to the platform, and steps to renew or upgrade your subscription. What Happens When My License Expir

RealEye Licenses & Pricing Licenses Pricing

RealEye Licenses & Pricing Explore RealEye's flexible licensing plans and pricing: choose monthly or annual subscriptions, and customize your plan as needed. RealEye offers flexible subscription plans to suit different

Open Source Uncategorized

Open Source Credits to open source software and libraries used to build RealEye.io RealEye.io is built using many awesome open-source projects. We would like to thank the whole open-source community, especially people

Billing, invoices & payment methods Licenses Pricing

Billing, invoices & payment methods Learn how RealEye billing works, how to find your invoices, and which payment methods you can use. RealEye’s payment structure provides flexibility, allowing you to choose the payment

RealEye Licensing (Subscription) Uncategorized

RealEye Licensing (Subscription) Oops! This link has ghosted us 👻 But don’t worry, the info you’re looking for is alive and well here: RealEye Licensing Plans & Pricing

How to Add More Participants to a Study Study Setup Settings

How to Add More Participants to a Study Follow these steps to invite more Own or RealEye Participants to your study. If you'd like to invite more participants beyond your plan's limit, RealEye offers flexible add-on

How to cancel subscription Uncategorized

How to cancel subscription Oops! This link has ghosted us 👻 But don’t worry, the info you’re looking for is alive and well here: How to purchase, upgrade, or cancel a RealEye license?

How to change a subscription plan Uncategorized

How to change a subscription plan Oops! This link has ghosted us 👻 But don’t worry, the info you’re looking for is alive and well here: How to purchase, upgrade, or cancel a RealEye license?

Own Participants Uncategorized

Own Participants Learn what Own Participants are and how to invite them to your study. What Are Own Participants? Own participants are individuals you directly recruit and manage within your RealEye account. Unlike

Ghost articles Uncategorized

Ghost articles Ghost articles Rewritten articles from our old Knowledge Base that now redirect to their updated versions :-) External variables: age, gender and tags How to end the eye-tracking test by the tested

Team Collaboration Uncategorized

Team Collaboration Learn how to invite team members in RealEye using a collaboration link and how to purchase additional seats. In select RealEye Licenses, the Team Collaboration feature allows multiple users to work

Using the RealEye API Uncategorized

Using the RealEye API Learn how to use the RealEye API to create studies, add participants, and get results with simple HTTP requests. The RealEye API is accessed via the HTTP protocol secured by TLS v2 (HTTPS). It

Account Settings Account Settings

Account Settings Account Settings Manage your personal details, password, billing, and team collaboration settings. Change e-mail & other personal data Change password How to delete a RealEye account Getting started

How to delete a RealEye account Account Settings

How to delete a RealEye account Learn how to permanently delete your RealEye account and what happens to collaborators when you close your account. Steps to Delete Your RealEye Account Log in to your RealEye account.

Troubleshooting Troubleshooting

Troubleshooting Troubleshooting Find solutions for common technical issues, software setup, and webcam access problems. How to enable camera access in Chrome How to Report an Issue (Bugs, Errors, Technical Problems) in RealEye

Getting started Getting Started

Getting started Getting started Find out what RealEye is, who can benefit from it, and get ready to run your webcam eye-tracking studies! Welcome to RealEye! 🤝 Who can benefit from RealEye? RealEye Hardware & Software

Security & Privacy Security Privacy

Security & Privacy Security & Privacy Get details on account security, participant privacy, and data storage policies. (Not) recording video data Information Security Policy What participants' data does RealEye store?

(Webcam) Eye-Tracking Basics Eye Tracking Basics

(Webcam) Eye-Tracking Basics (Webcam) Eye-Tracking Basics Discover the terminology used in eye tracking, how RealEye functions, and how accurate it is. What is Eye-tracking? Eye-tracking Glossary How RealEye works? RealEye

Content Setup & Stimuli (Items) Settings Content Setup Stimuli

Content Setup & Stimuli (Items) Settings Content Setup & Stimuli (Items) Settings Learn how to upload the items, group them, and set the display options. How to run test with specified items and how to group items

Managing Participants Managing Participants

Managing Participants Managing Participants Learn best practices for recruiting study participants and filtering inaccurate data. RealEye Panelists Add tags and ignore Participants using CSV files How to Add More

Create a new RealEye account Getting Started

Create a new RealEye account Learn how to sign up to RealEye and get advantage of the 7-day Free Trial ❗In select RealEye Licenses, the Team Collaboration feature allows multiple users to work under the same License.

Study Setup & Settings Study Setup Settings

Study Setup & Settings Study Setup & Settings Learn how to set up your RealEye study. The importance of hypotheses Study settings How to run RealEye studies without eye-tracking and facial coding option Study Preview

Advanced Features & Integrations Advanced Features Integrations

Advanced Features & Integrations Advanced Features & Integrations Learn about third-party integrations, hosted sessions, and embedded studies. External Tool Integration Additional Paid Services Merging several studies

How to share study results? Analyzing Study Results

How to share study results? Learn how to give others the access to view your Heatmaps and Recordings via secure links. With an active License, you have full access to your Analytics Dashboard. You can also share the

Additional Paid Services Uncategorized

Additional Paid Services Need extra support? Get additional services like training, data transfers, and custom features. Most of our customers find that the services included in our Standard license meet their needs.

Analyzing Study Results Study Setup Settings

Analyzing Study Results Analyzing Study Results Review and interpret study data using Heatmaps, AOIs, and scan paths. How to delete an AOI? AOI Metrics Heatmaps: how to read and interpret them CSV file: AOI Metrics per

Getting started with RealEye Getting Started

Getting started with RealEye Learn how to create your account, set up your first eye-tracking study, manage content, collect data, and get ready to analyze your results. Getting started with RealEye is quick and easy

Export Data – all CSV files you can download Analyzing Study Results

Export Data – all CSV files you can download Learn how to export RealEye study data in CSV format, apply filters, and handle large files for smooth data analysis. RealEye allows you to export your study results in

Export Data – all CSV files you can download Analyzing Study Results

Export Data – all CSV files you can download Learn how to export RealEye study data in CSV format, apply filters, and handle large files for smooth data analysis. RealEye allows you to export your study results in

Integrating RealEye Tests into Surveys Without redirects Uncategorized

Integrating RealEye Tests into Surveys Without redirects Discover how to embed RealEye tests into any survey tool, such as Decipher from Forsta, using an iframe. The easiest way to integrate RealEye with any survey tool

Free Trial Getting Started

Free Trial Explore all the features and capabilities of RealEye webcam-based eye-tracking platform with your 7-day Free Trial! Welcome to RealEye Free Trial! This is your opportunity to explore all the features and

Welcome to RealEye! 🤝 Uncategorized

Welcome to RealEye! 🤝 Discover what RealEye is and learn how webcam-based eye-tracking can enhance user experience, and provide insights into visual behavior. Hello and thank you for your interest in RealEye! We're

Recordings & Scanpaths Analyzing Study Results

Recordings & Scanpaths Eye-tracking Recordings allow you to analyze and download visualizations of participants' gaze and fixation paths and track their mouse cursor movements. What Are The Recordings? The Eye-Tracking

Recordings & Scanpaths Analyzing Study Results

Recordings & Scanpaths Eye-tracking Recordings allow you to analyze and download visualizations of participants' gaze and fixation paths and track their mouse cursor movements. What Are The Recordings? The Eye-Tracking

Heatmaps: how to read and interpret them Analyzing Study Results

Heatmaps: how to read and interpret them Discover what heatmaps are, how they work, and how to analyze them to gain valuable insights from eye-tracking data visualization. What Are Heatmaps? Heatmaps are graphical

Interactive Mockup Study Setup Settings

Interactive Mockup The middle ground between image/video-based study and screen recording study is a "website mockup" study type. Unlike the image/video study type, it allows creating multiple triggers (clickable areas)

GDPR Data Processors Security Privacy

GDPR Data Processors List of RealEye Data Processors (GDPR) Amazon Web Services (AWS) Location: United States. Data Security Certifications: Privacy Shield, ISO27001, SOC3. Data Processed: Everything. Use: AWS is our