Leading eye-tracking innovation measurement in uncertain times: RealEye

Kaunas University of Technology (KTU) KEEN team has launched an innovative concept called a temporary (pop-up) neuromarketing laboratory for science knowledge promotion activities. Pop-up digital neuromarketing lab is an entertaining and new activity for the students of all ages, enabled by KTU, KEEN team. Various digital tools such as digital eye-tracking system, emotion recognition software and digital tools (customer engagement behaviour on Facebook prediction tool created by KTU, EMODI team) are being used in the Lab for neuromarketing research.

The Covid pandemic has challenged researchers around the world: many had to move their research from labs to online platforms and /or Cloud or even to stop their research for a while. Traditionally, in springtime many students are preparing their final thesis. However, the pandemic has also altered this process. The students, who are focusing on neuromarketing studies, have faced the challenge of how to run a neuromarketing study during the pandemic.

In response to this, The RealEye company has launched a new service that enables researchers and practitioners to conduct neuromarketing research studies online. The digital RealEye solution uses a computer camera and cloud-based software that collects user attention data from the participants of the study. Notably, the solution has some limitations but the solution is developing further.

Digitalization research group and KEEN researcher Egle Vaiciukynaite from Kaunas University of Technology, is one of researchers to use a recommended solution and to explore its possibilitiesthat can track user attention patterns using a computer camera.

Egle Vaiciukynaite was impressed how easy it was to use Real Eye platform:

“We should design a study and then to set-up it properly. Indeed, we can easily add images, videos as a stimuli and involve external links such as SurveyMonkey for additional information about participants. Finally, we have to set a sample or a number of participants and invite potential participants to a study through a link. The eye-tracking results are generated automatically and an input includes heat maps, a detailed report with AOIs and other data. This solution is useful for hands-on neuromarketing experience, especially for educational purposes" says Vaiciukynaite.

Researchers have an obligation to share their experience and knowledge with society. However, sometimes, it is challenging to show how neuromarketing tools work in reality, especially when all activities are conducted virtually. The RealEye solution has features that enable researchers to organize innovative lectures/knowledge sharing events. Indeed, this new type of activities evokes curiosity about science, digital technologies not only among mentors (IT specialists from all over Lithuania), but also young students curiosity and in such a way guarantees their high engagement.

Egle notes that the most successful examples of pop-up lab activities come from Science Festival “Spaceship Earth” at the Kaunas University of Technology, Santaka Valley, and bit & Byte Creative Technology Academy activities on Zoom this autumn 2020. The main activity of using a pop-up lab was to reveal user attention patterns to posts of social media platforms. Indeed, all developed digital posts were tested with a screen-based webcam eye-tracking tool, eye-tracking artificial intelligence (AI) and AI social media tools. Young students learned how to develop digital storytelling for customer attention and engagement on social media platforms. Specifically, the pop-up digital neuromarketing lab was organized twice, and 40 mentors training was received at the bit & Byte Creative Technology Academy. Mentors have delivered hands-on experience twice for more than 600 young students. Hence, both mentors and young students had an opportunity to try the most recent technologies.

The innovative approach to academic knowledge transfer is also one of the main priorities of KEEN (Knowledge Empowered Entrepreneurship Network). The innovative aspect of KEEN is that it focuses on public engagement and provides them with the opportunity to express their opinions, needs and challenges to shape the research agenda. KEEN objective is also to create and sustain a network of academic community, business and other relevant stakeholders focusing on building capacities to develop public engagement in entrepreneurship research in low-innovativeness level EU countries and foster the co-creation of more socially-relevant research with multiple actors such as policy makers, citizens and industrials. Among all these activities, designed to build networking and knowledge sharing opportunities, neuro-marketing simulations in schools, universities aspire to foster entrepreneurial mind-set and to promote entrepreneurship and academic career.

Would you also like to apply on-line research on your University? Learn more

"I have tried this solution several times and tested various stimuli, including my own generated stimuli from previous eye-tracking studies. I was impressed by the ease of use and the outcome (results). "

Eglė Vaičiukynaitė
Researcher & lecturer
School of Economics and Business

"RealEye allowed us to run research projects in our laboratory with the friction of a price of typical eye-tracking software and hardware.

Giovanni Federico
Suor Orsola Benincasa University of Naples (Italy)

"Due to the covid-19 pandemic it was not possible to conduct research in my lab. After reading about the camera-based eye-tracking, I was comfortable to move to web-based eye-tracking."

Gaurav Jain
Assistant Professor of Marketing
Rensselaer Lally School of Management

Trusted by Universities from all over the World

"We used RealEye for a lab assignment about selection attention to visual media, experimenting with several different short videos that exemplified different structural features of video that direct attention (e.g., cuts, motion, appearance of faces). Everyone in the class was able to provide eye tracking data for the videos, and analyze and discuss the data obtained from the entire class — all within a 90 minute lab.
The interface and analytics were excellent. We’d love to make the software a part of the class moving forward."
  - Byron Reeves PhD, Professor
Integration icon
Integration iconIntegration iconIntegration iconIntegration iconIntegration iconIntegration iconIntegration iconIntegration iconIntegration iconIntegration iconIntegration iconIntegration icon

Frequently Asked Questions

How accurate are the eye-tracking results?

RealEye studies are proven to be around 110 px accurate. This allows analyzing users interaction on a website with precision reaching the size of a single button.We predict the gaze point with frequency up to 60 Hz.For in-depth analysis of webcam eye-tracking accuracy check the following articles:

How does online webcam eye-tracking work?

Webcam eye-tracking is an innovative method that predicts a person's gaze point.We use the computing power of regular PC/laptop to run AI (Deep neural network) that analyzes images coming from a webcam. The AI detects a panelist's face, pupils and predicts a gaze point.All of this is performed entirely in a web browser in real-time. Thanks to this, panelists do not have to worry about their privacy. We do not send any image or sound to our servers. We only store the gaze point predictions from our AI, in the form of basic text data similar to "Timestamp: 10, GazePointX: 200, GazePointY: 330".

You can read more about eye-tracking here .

If I'm not satisfied with results - can I get a refund?

Unfortunately, due to how our system works, we don't offer refunds. This is why we've created a 7-day free trial so you can see if our services fit your needs.

What’s the difference between own and RealEye panelists?

Your own participant is any person that you’ll invite using a participation link to your study. RealEye participant is a randomly picked person from our network of panelists from all over the world - mainly from the UK and the US. They can be hired to participate in the eye-tracking study, but not to participate in any external tool (eg. survey).

Note: RealEye participants can't take part in a 'Live Website' studies and studies longer than 10 minutes. Read more about the limitations here

Can I get more participants?

You can get additional participants at any time you need it. This will increase your limit in the current billing period only. Each additional slot for an own participant costs $1.2. Hiring Realeye participants is only $10 each.

When you order RealEye panelists, we make sure to provide the highest quality results. All recordings are checked by us to make sure that you get results with an accuracy of fewer than 175 pixels and at least a 20 Hz sampling rate. Assuring high-quality results usually requires us to pay for and check more panelists than you've requested, but we take that cost on us - so you pay only for the best results.

What equipment or setup does RealEye require?

Can I export the data to CSV (or any other format)?

Yes, you can download the data collected during the study as a CSV file. For more details please refer to https://support.realeye.io/data-export-to-csv/

Also, you can download each AOI CSV file.

If there’s any data that you would like the CSV file to include, please contact us and we’ll provide any additional data.

Can I integrate RealEye with other tools?

You can easily integrate the RealEye tool with external tools (eg. surveys), but also compare the results obtained from other tools using our CSV file (i.e. by the timestamp).

What does "non-commercial use" mean?

You can use RealEye for any kind of projects but you can't charge any money for its results or insights. Some plans are made strictly for educational use only for Universities and Schools.

Thesis and scientific articles are allowed. If you need more details please contact us.

For commercial use please subscribe to a License allowing it.