RealEye.io Contact

Have any questions? Let us know! We will be happy to help you!

Need immediate help?

Email us directly at contact@realeye.io

Or call +48 601 321 876

RealEye sp. z o. o.

Obornicka 330

60-689 Poznań / POLAND

NIP: PL 9721299175

REGON: 38269843800000

David Darmanin
CEO, hotjar.com

"I'm really impressed with what Adam has created with RealEye. It's astounding how easy and fast it is to track and report on eye movement for a page or design."

Lewis Healey
UX Designer, firebox.com

"With RealEye, we found users weren't noticing key parts of our value proposition, that we couldn't have discovered with screen recordings or heatmaps. This service is invaluable and even better.....affordable."

Lucas Koldys
Analytics & Insights Deputy Director, WaveMaker Poland

"RealEye has created a tool that allows us to quickly and easily choose the most effective display or OOH formats."

Frequently Asked Questions

How does online webcam eye-tracking work?

Eye-tracking is an innovative method that allows you to track users' eye movements.
HD Camera is watching panelist while performing a test and by face-tracking algorithms, our software can detect the position of eyes and pupils.
The whole process begins with calibration, where our system is learning how tester's eyes look like while watching certain parts of the screen. After successful calibration, we start measuring eye position while displaying stimuli (your item).

You can read more about eye-tracking here.

If I'm not satisfied with results - can I get a refund?

Yes. If you're not satisfied with the results you can get a refund within 30 days from purchase. Use our Contact form and let us know about your decision.

Can I get more panelists? Who is a RealEye panelist?

Yes, you can invite your panelists or hire more RealEye panelists for $2 each. This feature is limited to some Subscription Plans, please refer to our Pricing to learn more.