Features:
– New hotspot type that allows unmuting video on mockups. It can be retriggered to control the mute state.

Security:
– Sharing study results requires a dedicated link to access resources. The study result has the share function disabled. This change does not influence already shared studies.

Fixes:
– Optimization of the algorithm for computing AOI statistics. Computing AOI’s overall size improved.

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Here you’ll find RealEye's latest release notes:

Version 13.0

Feature:
– Test without eye-tracking: this feature allows conducting a RealEye test without the eye-tracking module. Calibration and related steps are omitted. Instead of a conventional eye-tracker mouse-tracker is used. The feature can be triggered on a specific test if ‘reio-webcam-disable=1 ‘ parameter is presented in the participant test link URL.

version 13.1

Fixes:
– Hide the exposure filter when the study isn’t a mockup.
– Hide cursor on recordings when fielding device is mobile.

version 13.2

Feature:
– Export quality stats to CSV: participants’ quality data can be downloaded as a CSV file (contains all data visible under the ‘Quality Stats and Drop-rate’ tab).

version 13.3

Feature:
– Clone mockup study surveys.

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Yesterday we released RealEye v12.12.0, and yet we’re happy to share another update. Since yesterday, we’ve managed to deliver the following:

• Show info when Participant data is corrupted and quality stats can’t be computed.
• Firefox website study blockade.
• Heatmap and recording downloader.
• #fix Video upload cancel.
• #fix Remove double more & use translation instead of static text.
• #admin Can filter studies by study status with other filtering parameters.
• #admin Add features in licensing tab.
• #dev WIP Refractor screen recorder function out of analyzers.

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In this update:

• Add additional instruction popup with customized text and icons.
• Users can change a stimulus name.
• Audio is available on downloaded recordings.
• Pausing Mockup tests when the “fix eyes” popup is presented.
• #reliability Change max parallel uploads from 10 to 2 for images and 1 for videos – to make it more reliable.
• #fix Wrong time range on the heatmap load.
• #fix Missing quality column in the survey CSV file.
• #fix Empty external data in keyboard and mouse CSV file & clean double column header prefix.
• #fix Block upload if the file exceeds 500 MB.
• #ui Minor message improvement about video transcoding.
• #fix Do not save the eye-tracking sample if the timestamp is undefined.
• #fix Workaround added in EBML that fixes webm download.
• #fix Jobs page twig error.
• #ui Change wording for additional instruction.

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New features:

• End the eye-tracking test by the tested website.

Various improvements and bug fixes:

• #feture – add new Occupation -> PhD Student
• #fix Finish on click areas cloned properly.
• #ui heatmaps dashboards timeslider adapts to the max. data time
• #ui Change stimulus default display duration to 10s (from 20s).
• #ui Minor improvements for study enabled devices.
• #ui add confirmation popup when closing a test tab
• #fix Data chart does not show.
• #api #csv Add “aoi_visit_total_count” and “aoi_revisit_total_count” to “AOI Fixations Stats per participant” CSV.
• #fix – don’t show ignored panelists on recording list
• #ux – fix translations for Chinese (and others minor)
• #ux – add global loader bar (like Prolific
• #ux – set time-to as max-time foe heatmap analysis
• #ui Link to our new blog page www.blog.realeye.io.
• #ui Change ‘view’ to ‘exposure’ number on heatmap analyzer
• #fix Check if video is paused before setting its current time.
• #performance Speed up “AOI Fixations Overall Stats per participant” CSV.
• #performance Improve overall performance where database is accessed.
• #performance Improve performance of reading study stimuli, and stimuli AIOs.
• #performance Improve performance of “AOIs Overall Stats” CSV.
• #fix – time slider fo “files” studies
• #ui Show Stimulus ID when mouse over thumbnail.
• #ui Rename “item” to “stimulus” on participant quality stats page.
• #csv “Keyboard and mouse overall per participant” export supports itemLimit and itemOffset.
• #performance Make “Keyboard and Mouse Overall Per Participant CSV” more reliable for big studies.
• #ui #fix “You’re not meeting all the criteria”.

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We’re thrilled to announce new feature Website Mockup available withing all licenses in RealEye.io

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New Features:

• Website Mockup – a new study type.

Various improvements and bug fixes:

• #feature – show the number of fixation on recordings
• #fix – tags import (empty + duplicates)
• #fix – LP with test demo link for mobile
• #fix – don’t allow external tools for lower licenses
• #fix – show all AOIs on AOI preview (study dashboard)
• #fix – Demo should start in selected language
• #fix – logotype on iframe player has correct A/R
• #fix – take all the params from URL to prepare the analytics dashboard
• #fix – sliding through video will show a preview of beginning or end of selector
• #fix – video player, after showing images have to reset it’s height for playing the video (fixation plot)
• #fix Emotion chart now aggregates data properly.
• #fix Fix Gazes CSV download with noiseReductionLevel specified.
• #ux – show gaze plot behind the fixation plot (fixations are more valuable(?))
• #performance Improve memory usage for studies with a lot of survey responses.
• #fix On aggregated data used to skip last participant division.
• #ux – fix Japanese translations
• #fix Fix Overall AOI Stats export caused by invalid fixations order.
• #feature – increase panelists price
• #ui – update team page
• #fix Handle HTML5 Video player reporting timestamp in invalid order.
• #ui hide gazeplot by default
• #feature last survey for REALEYE_PANESLITS
• #feature: add viewMap and fogView to heatmaps panel
• #feature #dev add data loader to heatmaps dashboards
• #ux – lower down gazeThreshold for smartphone
• #fix Fix recording page.
• #fix Fix preview page.
• #fix heatmap opacity for fixations
• #lower minimum AOI size
• #feature – keep group ID for dispatching studies from URL (fielding with Prolific)
• #feature – the ability to skip instructions using a reio-skip-instructions flag
• #performance Cache K-Factor and Facial Coding data.
• #ui Heatmaps have mouse cursor and clicks hidden by default.
• #ui Minor labels improvements.
• #fix Fix Heatmap not selecting Participant given in URL.
• #feature – add Finnish translation
• #feature – copy AOI Data to clapboard
• #feature – copy metrics to clipboard
• #ux – show panelist details in test preview
• #fix Fix “Time to first gaze”.
• #UX – languages: Kannada, Tamil
• #ui Improve “BETA” mark for Voice Over feature.
• #beta Open tested website with test parameters.
• #ui Translation fix in fr and it.
• #feature – ignore participants from csv
• #feature – dedicated endpoint for ignoring many participants
• #fix Show heatmap for selected participant.
• Participant external data in “AOI Click count per participant” and “Survey Results” CSVs.
• #ui Change stimulus default display duration to 10s (from 20s).
• #ui Minor improvements for study enabled devices.

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RealEye version 11.0 provides even more reliable and precise eye-tracking metrics and K-factor values.

NOTE:
Please be aware that heatmaps, recordings, and AOI statistics in RealEye version 11.0, in many cases, are a bit different from the previous versions.

Please read RealEye’s version 11.0 Fixation Filter description for more information.
RealEye API version 2.3.0 (released with RealEye v11.0) Documentation. Please check the API Changelog.

New Features:

• Introduce a “Maximum Fixation Duration (ms)” parameter for the Fixation Filter.
• Introduce a “Maximum Saccade Duration (ms)” parameter. Allows adjusting the K-factor algorithm.
• K-factor raw data export.
• Support WEBP image format.

Major Changes:

• Improve gaze velocity algorithm for (I-VT) Fixation Filter. Gaze velocity calculation is now more uniform. Velocity value is normalized by screen diagonal, which makes this parameter independent of participant resources.
• Improve eye-tracking samples denoising by applying a Time of Interest (TOI) in the moving median algorithm. Moving median algorithm formerly used fixed median range. The new solution that takes the median range based on time of interest is more resilient to various edge case scenarios, for example, partly missing data or different sampling rates.
• Improved default settings of the Fixation Filter.
• #api New filtration parameters (maxFixationDurationMs and maxSaccadeDurationMs).
• #performance Eye-tracking samples are no longer interpolated up to 60 Hz but up to 30 Hz.
• Eye-tracking samples are denoised first and then interpolated.
• New Participant Quality Stats algorithm (version 9). Gaze is considered to be “on screen” for gazes up to 5% “off the screen”.
• User interface and experience improvements:
• Add time selector inputs for the Analytics dashboard.
• Add the Albanian language for the test.
• Add the Hindi language for the test.
• Add the Vietnamese language for the test.
• Add the Tagalog language for the test.
• #ui Add information about K and Smartphones to LP (Landing Page).
• #ui Change “7-days free license” -> “7-day free license”.
• Increase the limit of video files to 500 MB for replacing the videos.
• #ui Change translation to fit UI.
• #ui Heatmap correction by 1% instead of 30px.
• #translate “OK” in generating the steps

Various improvements and bug fixes:

• Fix moving median algorithm (denoising). The old version was overriding raw data while performing filtration, which compromised the processing results.
• Improve automated tests for Fixation Filter (and related components).
• #fix Fix seach study by name & ID
• #csv #api #performance Stream all CSV files.
• #fix Increase bottom margin for the player bar to show horizontal slider when zooming on heatmaps dashboard.
• #fix Company discount was not calculated properly.
• #performance Cache saccades.
• #ui #heatmap Don’t show empty sections below “Noise reduction window” when “From Gazes”.
• #fix Fix contact form.
• #fix Fix Start –> “Começar” in PT.

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New Features:

• Stimuli grouping with pinning and randomization.
• WYSIWYG editor for study instructions.
• Mean Attention K.
• Star a Study.
• Replace image/video of existing stimulus.
• Data Chart with saccades.
• Clone study stimulus.
• #api Set study participant and panelist count.
• #api Finish study.
• #api Provide Study “participationLinks”.
• #api Endpoint to delete Study and delete Item.

Major Changes:

• CSV export on Heatmap page applies all selected filters (e.g. age, gender, tags)
• #api #csv AOI Overall Stats can provide data for limited count of Items when using `itemsOffset` and `itemsLimit` GET parameters.
• #api #csv AOI Overall Stats can provide data for limited count of AOIs when using `aoisOffset` and `aoisLimit` GET parameters.
• Improve 3DSecure payments.
• Disallow Study modification when RealEye Panelists are providing results.
• #api Specify stimulus CDN URL via test link parameter.

User interface and experience improvements:

• Minor UI improvements for license usage bar.
• Show License “active from / till”.
• user can select entire image as trigger with single click
• Show license related dates in UTC timezone.
• Improve error message when study could not be cloned.
• Improve error message when could not compute AOI stats.
• Add “Traditional Chinese” translation.
• Translate test page title.
• Sort links for all languages.
• Requested longer question/answer limit in survey module.
• Improved BR translations.
• #ui “Set Participants” shows actual participant and panelist number.
• Add Romanian translation.
• Reset aoi selector if time range is changed.
• Add max saccade duration ui slider.

Various improvements and bug fixes:

• Profile form was not storing information about account for non-whitelabel users.
• Changing participants limits when external URLs are enabled caused error 500.
• Fix computing AOI stats for saved AOI when changing its time range.
• Make sure we’re storing the data from a video stream.
• AOI save returns error (when AOI was not changed, just saved).
• Fixation Plot player on mobile videos.
• JS error (setInterval was not cleared).
• Optimize how instructions are being displayed if they are longer (scroll).
• Prevent WYSIWYG editor from saving empty string.
• Redirect to quota-full (if set), if the study is filled.
• Automatically create new license for Subscription new billing cycle.
• Show 400 error page with info when study runs with invalid item filename.
• Don’t scale UP images (by width).
• Try to correct AOIs when cloning a study.
• Stream AOI Overall Stats CSV so download starts as soon as first data is available.
• #fix – don’t export ignored participants data.
• Don’t include ignored participants in Survey exports.
• #ui Show actual Participant Quality Stats algorithm version – not the latest one.
• #fix fantom clicks
• #et Gaze max duration changed from 16 to 33 ms (as for 30 FPS webcam).
• #fix – don’t take deleted items into account when generating testFlow from URL
• #ui Fix Participant Log missing translation.
• #fix Fix FireFox webcam access issue.
• #fix Fix total usable participant count (don’t count non-checked RE panelists).
• #fix Fix sending email about RealEye Panelists results collected.
• #fix – when canceling transcoding cloned video – it disappears
• #security Check blog URL `page` is an integer.
• #security Require all routes `{studyId}` to be an UUIDv4.
• #security Require all routes `{itemId}` to be an UUIDv4.
• #security Require all routes `{participantId}` to be an UUIDv4.
• #dev Upgrade to Symfony 5.4 (LTS).
• #fix for drag&drop groups
• #fix: removing transparent background from PNG images and replace with #ffffff
• Remove affiliate page.
• #fix heatmaps dashboard: left slider will work after the content is resized
• #fix allow purchasing own participants with a step of 5 (min. 5)
• #fix Subscription license valid until end of last day.
• #fix #ui Show properly “Team collaboration” is available or not.
• Update stats on changed not on changing.
• #fix Subscription based license valid for one day longer so Braintree can charge for the next billing cycle.
• #fix: Cloning a study is not copying stimuliFlow
• Revoke white label feature when subscription expired.
• Hosted session waits for audio and video stream to start.
• #fix: Don’t load stimuliFlow module when videos are still being transcoded (UI is blocked)
• Hosted session works with white-label enabled.
• #fix: website heatmaps can be zoom in / out.
• #fix: player is loading video when opened in a new tab.
• Increase video max file size to 500 MB.

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RealEye is committed to providing you with the quality you expect and deserve. We’ve found a way to minimize the price increase while keeping the continuous development of the tool to increase the quality of our service. Here’s the new pricing model:

• Basic: $249/month; $2490/year;
• Standard: $600/month; $6000/year;
• Student: $29/month; $290/year;
• University: $420/month; $4200/year;
• $1.2/each – additional own participant;
• $10/each – additional RealEye participant;

We appreciate your continued support through this time of growth and change. If you have any further questions regarding the new pricing, please feel free to contact us. Our team is always happy to discuss this situation with you.

Sincerely,
– RealEye Team

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RealEye now allows you to run your studies on smartphones! You can set up your study to accept mobile and/or desktop participants in the study settings. So far, we can observe that mobile tests work perfectly for testing long-vertical images (e.g., mobile page mockups) and vertical video advertisements. As an outcome of a Smartphone study, you can expect to see the same data and metrics as for a traditional desktop fielding.

Please feel free to try our Smartphone Demo study here: Start demo study

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RealEye 10.0 Release Notes:

• run studies on smartphones
• UX/UI improvements
• minor bug fixes

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RealEye 9.0 Release Notes

New Features:

• More flexible licensing.
• “Tester” renamed to “Participant” (also in CSV/API).

Major Changes:

• User interface and experience improvements:
• Show current license usage on the dashboard (top right corner).
• Trim white-space characters from survey question and answer.
• Fielding question redirects to ScreenOut URL.
• Improve Portuguese and Italian translation.
• Show how many participants have skipped the test.

Various improvements and bug fixes:

• Reducing participant offset – allows starting the test if a browser is a small window.
• Fix computing quality stats for studies that have all items removed.
• Fix computing quality stats when eye-tracking data have only one gaze from “0 ms”.
• Handle double click better with “Finish on click” enabled.
• Move machine learning models (FaceLandmark) to a different folder on CDN so it doesn’t get blocked by some Ad/TrackingBlockers.
• Handle UI sending AOI out of range size.
• Speed up metrics computation.
• Backend source code major refactoring.

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We’ve got a small yet significant update for you: now a RealEye study can simultaneously consist of images and videos (previously you’d had to create two separate studies). Hopefully, it will make your research more effortless!

RealEye 8.14 Release Notes

New Features:

• Mix videos and images in single study
• the ability to disable popup with head correction
• enable confirmation popup before skipping the test

Minor UI/UX improvements:

• Improved Czech translations
• New Arabic translations (LTR)
• Improve German translations
• Add Indonesian translations

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RealEye 8.13 Release Notes

• New Features:
• be more strict when correcting the eyes position
• uer can define display time for each fixation cross
• get rid of “relaxation” step
• Minor UI/UX improvements:
• remember params in URL if head moved too much during the calibration
• Add ‘Tester Tags’ to all “Raw gazes denoised” CSV.
• Add ‘Tester Tags’ to all CSVs with Tester data.
• Optimize study page loading time.

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RealEye 8.12 Release Notes:

• Codnduct studies with a hardware eye-tracker (GP3)
• Minor UI/UX improvements:
• Fix auto-scrolling off for long images.
• “Remember me” checkbox when logging in.
• security Enable log-in fail rate limit (5 per minute).
• Remove ReCaptcha from login form.

Thanks to RealEye Open Gaze API Adapter, you can now conduct your studies using the GP3 hardware eye-tracker! This feature is currently available only in the PRO plan for Beta users, so please contact us if you want to try it out!

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RealEye 8.11 Release Notes

• New Features:
• The ability to run test with specified items
• add Thai translations
• Minor UI/UX improvements:
• Don’t store eye-tracking data for loading (buffering) video
• Fix tester quality “gaze on screen” stats for narrow stimuli.

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Please note that image items (stimuli) have scrolling DISABLED by default – as that’s the majority of use cases.

RealEye 8.10 Release Notes

• New Features:
• Make image items have scrolling disabled by default.
• Pass tags to the participant via test URL
• Minor UI/UX improvements:
• Show exact date with timezone when the subscription ends/renews.

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Cloning study is now possible with RealEye 8.9. Fast way of creating study copy with the same items (stimuli) and settings.
Read feature description on our support page: How to clone a study.

RealEye 8.9 Release Notes

• New Features:
• Cloning (copying) Study.
• Minor UI/UX improvements, e.g.:
• Add video platform demo to Free Trial.
• Various improvements and minor bug fixes:
• Update 3rd party libraries.
• Fix Keystroke stats when data is not available.
• Don’t send Free Trial mailing to people who join the company as collaborators.
• Fix study edition flow for reverted study.

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RealEye version 8.8 can run an eye-tracking test with only the specified items.
Read feature description on a How to run test with specified items support page to know more.

RealEye 8.8 Release Notes

• New Features:
• Update TesterQualityStats to use StudyFlow (not require all Items).
• API:
• New API endpoint GET /studies/{studyId}/flow.
• Remove storing Tester External ID taken from `Id` query parameter.
• Minor UI/UX improvements, e.g.:
• Add submenu with actions for the study list.
• Edit item edit boxes smaller.
• Remove videos when selecting a new study type.
• Various improvements and minor bug fixes:
• Update 3rd party libraries.
• Store tester age from the URL params.
• AOI part can’t exceed image width/height.
• Fix filtering by pressed key – an UPPER phrase for searched value.

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Thanks to the multipart tool – AOI, you can now combine data calculations from several areas scattered throughout the image or video. Please see the following video to find out more about what’s new:

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We’re happy to announce that we’ve just released RealEye v8.7, which contains 2 new features and some improvements.

RealEye 8.7 Release Notes

• New Features:
• Create AOIs (areas of interests) from several smaller parts.
• Record participants voice (voice-over) in the “Live Websites” type of study.
• Minor UI/UX improvements.
• Various improvements and minor bug fixes.

With many new features and improvements, we now also make our API publicly available!

RealEye API is still being developed according to our customers’ needs, so be sure there will be a lot of new API features coming soon :)

RealEye 8.6 Release Notes

• New Features:
• Public API via HTTP to fetch collected data.
• Pass additional variables when dispatching links with several studies.
• Allow un-ignoring participants.
• Include full test URL in the Tester Log when the tester opens the test page.
• The test-dispatch link won’t include finished studies (unless all are finished).
• Change to the maximum of 300 images in images based study.
• CSV and API:
• Export keyboard and mouse stats per participant.
• Include `tester_display_gender` in CSV files.
• Include Item CDN URL in all CSVs.
• Include Test Criteria in CSV notes.
• Minor UI/UX improvements, e.g.:
• Update Brazilian translation.
• Add brand new Turkish translations and update existing ones.
• Translate the whole service to Polish.
• Better UX for video heatmaps.
• Add dropdown with languages to the participation link.
• Use GIF for video item preview.
• Various improvements and minor bug fixes:
• Fix white-label not storing tester logs for non-English language.
• Fix bug with analysis dashboard.
• Fix sliders for image based studies.
• Fix average display time when params are fetched from URL.
• Fix copy “en” study link.
• Fix for recording player -> change videos without pausing.
• Show a tooltip with Item ID and filename.
• Apply security patches.

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We’re happy to announce that we’ve just released RealEye v8.5, which contains 2 new features and some improvements: the ability to pin some the items in the desired order and the ability to embed the recordings.

Thanks to the “pinning” feature, you can set control the randomization and eg. define which element will be always presented first or last. Please take a look at the following recording to learn more about the news:

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

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RealEye 8.5 Release Notes:

• new feature: pin items
• new feature: ability to embed recordings
• minor UX/UI improbvements and bug fixes

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