RealEye 11.0 Release Notes

September 9, 2022

RealEye version 11.0 provides even more reliable and precise eye-tracking metrics and K-factor values.

NOTE:
Please be aware that heatmaps, recordings, and AOI statistics in RealEye version 11.0, in many cases, are a bit different from the previous versions.

Please read RealEye’s version 11.0 Fixation Filter description for more information.
RealEye API version 2.3.0 (released with RealEye v11.0) Documentation. Please check the API Changelog.

New Features:

  • Introduce a “Maximum Fixation Duration (ms)” parameter for the Fixation Filter.
  • Introduce a “Maximum Saccade Duration (ms)” parameter. Allows adjusting the K-factor algorithm.
  • K-factor raw data export.
  • Support WEBP image format.

Major Changes:

  • Improve gaze velocity algorithm for (I-VT) Fixation Filter. Gaze velocity calculation is now more uniform. Velocity value is normalized by screen diagonal, which makes this parameter independent of participant resources.
  • Improve eye-tracking samples denoising by applying a Time of Interest (TOI) in the moving median algorithm. Moving median algorithm formerly used fixed median range. The new solution that takes the median range based on time of interest is more resilient to various edge case scenarios, for example, partly missing data or different sampling rates.
  • Improved default settings of the Fixation Filter.
  • #api New filtration parameters (maxFixationDurationMs and maxSaccadeDurationMs).
  • #performance Eye-tracking samples are no longer interpolated up to 60 Hz but up to 30 Hz.
  • Eye-tracking samples are denoised first and then interpolated.
  • New Participant Quality Stats algorithm (version 9). Gaze is considered to be “on screen” for gazes up to 5% “off the screen”.
  • User interface and experience improvements:
  • Add time selector inputs for the Analytics dashboard.
  • Add the Albanian language for the test.
  • Add the Hindi language for the test.
  • Add the Vietnamese language for the test.
  • Add the Tagalog language for the test.
  • #ui Add information about K and Smartphones to LP (Landing Page).
  • #ui Change “7-days free license” -> “7-day free license”.
  • Increase the limit of video files to 500 MB for replacing the videos.
  • #ui Change translation to fit UI.
  • #ui Heatmap correction by 1% instead of 30px.
  • #translate “OK” in generating the steps

Various improvements and bug fixes:

  • Fix moving median algorithm (denoising). The old version was overriding raw data while performing filtration, which compromised the processing results.
  • Improve automated tests for Fixation Filter (and related components).
  • #fix Fix seach study by name & ID
  • #csv #api #performance Stream all CSV files.
  • #fix Increase bottom margin for the player bar to show horizontal slider when zooming on heatmaps dashboard.
  • #fix Company discount was not calculated properly.
  • #performance Cache saccades.
  • #ui #heatmap Don’t show empty sections below “Noise reduction window” when “From Gazes”.
  • #fix Fix contact form.
  • #fix Fix Start –> “Começar” in PT.

RealEye 10.1 – 10.13 Release Notes

July 31, 2022

New Features:

  • Stimuli grouping with pinning and randomization.
  • WYSIWYG editor for study instructions.
  • Mean Attention K.
  • Star a Study.
  • Replace image/video of existing stimulus.
  • Data Chart with saccades.
  • Clone study stimulus.
  • #api Set study participant and panelist count.
  • #api Finish study.
  • #api Provide Study “participationLinks”.
  • #api Endpoint to delete Study and delete Item.

Major Changes:

  • CSV export on Heatmap page applies all selected filters (e.g. age, gender, tags)
  • #api #csv AOI Overall Stats can provide data for limited count of Items when using `itemsOffset` and `itemsLimit` GET parameters.
  • #api #csv AOI Overall Stats can provide data for limited count of AOIs when using `aoisOffset` and `aoisLimit` GET parameters.
  • Improve 3DSecure payments.
  • Disallow Study modification when RealEye Panelists are providing results.
  • #api Specify stimulus CDN URL via test link parameter.

User interface and experience improvements:

  • Minor UI improvements for license usage bar.
  • Show License “active from / till”.
  • user can select entire image as trigger with single click
  • Show license related dates in UTC timezone.
  • Improve error message when study could not be cloned.
  • Improve error message when could not compute AOI stats.
  • Add “Traditional Chinese” translation.
  • Translate test page title.
  • Sort links for all languages.
  • Requested longer question/answer limit in survey module.
  • Improved BR translations.
  • #ui “Set Participants” shows actual participant and panelist number.
  • Add Romanian translation.
  • Reset aoi selector if time range is changed.
  • Add max saccade duration ui slider.

Various improvements and bug fixes:

  • Profile form was not storing information about account for non-whitelabel users.
  • Changing participants limits when external URLs are enabled caused error 500.
  • Fix computing AOI stats for saved AOI when changing its time range.
  • Make sure we’re storing the data from a video stream.
  • AOI save returns error (when AOI was not changed, just saved).
  • Fixation Plot player on mobile videos.
  • JS error (setInterval was not cleared).
  • Optimize how instructions are being displayed if they are longer (scroll).
  • Prevent WYSIWYG editor from saving empty string.
  • Redirect to quota-full (if set), if the study is filled.
  • Automatically create new license for Subscription new billing cycle.
  • Show 400 error page with info when study runs with invalid item filename.
  • Don’t scale UP images (by width).
  • Try to correct AOIs when cloning a study.
  • Stream AOI Overall Stats CSV so download starts as soon as first data is available.
  • #fix – don’t export ignored participants data.
  • Don’t include ignored participants in Survey exports.
  • #ui Show actual Participant Quality Stats algorithm version – not the latest one.
  • #fix fantom clicks
  • #et Gaze max duration changed from 16 to 33 ms (as for 30 FPS webcam).
  • #fix – don’t take deleted items into account when generating testFlow from URL
  • #ui Fix Participant Log missing translation.
  • #fix Fix FireFox webcam access issue.
  • #fix Fix total usable participant count (don’t count non-checked RE panelists).
  • #fix Fix sending email about RealEye Panelists results collected.
  • #fix – when canceling transcoding cloned video – it disappears
  • #security Check blog URL `page` is an integer.
  • #security Require all routes `{studyId}` to be an UUIDv4.
  • #security Require all routes `{itemId}` to be an UUIDv4.
  • #security Require all routes `{participantId}` to be an UUIDv4.
  • #dev Upgrade to Symfony 5.4 (LTS).
  • #fix for drag&drop groups
  • #fix: removing transparent background from PNG images and replace with #ffffff
  • Remove affiliate page.
  • #fix heatmaps dashboard: left slider will work after the content is resized
  • #fix allow purchasing own participants with a step of 5 (min. 5)
  • #fix Subscription license valid until end of last day.
  • #fix #ui Show properly “Team collaboration” is available or not.
  • Update stats on changed not on changing.
  • #fix Subscription based license valid for one day longer so Braintree can charge for the next billing cycle.
  • #fix: Cloning a study is not copying stimuliFlow
  • Revoke white label feature when subscription expired.
  • Hosted session waits for audio and video stream to start.
  • #fix: Don’t load stimuliFlow module when videos are still being transcoded (UI is blocked)
  • Hosted session works with white-label enabled.
  • #fix: website heatmaps can be zoom in / out.
  • #fix: player is loading video when opened in a new tab.
  • Increase video max file size to 500 MB.

RealEye pricing is now updated

July 19, 2022

RealEye is committed to providing you with the quality you expect and deserve. We’ve found a way to minimize the price increase while keeping the continuous development of the tool to increase the quality of our service. Here’s the new pricing model:

  • Basic: $249/month; $2490/year;
  • Standard: $600/month; $6000/year;
  • Student: $29/month; $290/year;
  • University: $420/month; $4200/year;
  • $1.2/each – additional own participant;
  • $10/each – additional RealEye participant;

We appreciate your continued support through this time of growth and change. If you have any further questions regarding the new pricing, please feel free to contact us. Our team is always happy to discuss this situation with you.

Sincerely,
– RealEye Team

Smartphone Eye-Tracking is now Available!

April 10, 2022

RealEye now allows you to run your studies on smartphones! You can set up your study to accept mobile and/or desktop participants in the study settings. So far, we can observe that mobile tests work perfectly for testing long-vertical images (e.g., mobile page mockups) and vertical video advertisements. As an outcome of a Smartphone study, you can expect to see the same data and metrics as for a traditional desktop fielding.

Please feel free to try our Smartphone Demo study here: Start demo study

RealEye 10.0 Release Notes

April 10, 2022

RealEye 10.0 Release Notes:

  • run studies on smartphones
  • UX/UI improvements
  • minor bug fixes

RealEye 9.0 Release Notes

March 23, 2022

RealEye 9.0 Release Notes

New Features:

Major Changes:

  • User interface and experience improvements:
  • Show current license usage on the dashboard (top right corner).
  • Trim white-space characters from survey question and answer.
  • Fielding question redirects to ScreenOut URL.
  • Improve Portuguese and Italian translation.
  • Show how many participants have skipped the test.

Various improvements and bug fixes:

  • Reducing participant offset – allows starting the test if a browser is a small window.
  • Fix computing quality stats for studies that have all items removed.
  • Fix computing quality stats when eye-tracking data have only one gaze from “0 ms”.
  • Handle double click better with “Finish on click” enabled.
  • Move machine learning models (FaceLandmark) to a different folder on CDN so it doesn’t get blocked by some Ad/TrackingBlockers.
  • Handle UI sending AOI out of range size.
  • Speed up metrics computation.
  • Backend source code major refactoring.

RealEye 8.14 Release Notes

January 19, 2022

We’ve got a small yet significant update for you: now a RealEye study can simultaneously consist of images and videos (previously you’d had to create two separate studies). Hopefully, it will make your research more effortless!

RealEye 8.14 Release Notes

New Features:

  • Mix videos and images in single study
  • the ability to disable popup with head correction
  • enable confirmation popup before skipping the test

Minor UI/UX improvements:

  • Improved Czech translations
  • New Arabic translations (LTR)
  • Improve German translations
  • Add Indonesian translations

RealEye 8.13 Release Notes

January 2, 2022

RealEye 8.13 Release Notes

  • New Features:
  • be more strict when correcting the eyes position
  • uer can define display time for each fixation cross
  • get rid of “relaxation” step
  • Minor UI/UX improvements:
  • remember params in URL if head moved too much during the calibration
  • Add ‘Tester Tags’ to all “Raw gazes denoised” CSV.
  • Add ‘Tester Tags’ to all CSVs with Tester data.
  • Optimize study page loading time.

RealEye 8.12 Release Notes

December 24, 2021

RealEye 8.12 Release Notes:

  • Codnduct studies with a hardware eye-tracker (GP3)
  • Minor UI/UX improvements:
  • Fix auto-scrolling off for long images.
  • “Remember me” checkbox when logging in.
  • security Enable log-in fail rate limit (5 per minute).
  • Remove ReCaptcha from login form.

Thanks to RealEye Open Gaze API Adapter, you can now conduct your studies using the GP3 hardware eye-tracker! This feature is currently available only in the PRO plan for Beta users, so please contact us if you want to try it out!

RealEye 8.11 Release Notes

December 12, 2021

RealEye 8.11 Release Notes

  • New Features:
  • The ability to run test with specified items
  • add Thai translations
  • Minor UI/UX improvements:
  • Don’t store eye-tracking data for loading (buffering) video
  • Fix tester quality “gaze on screen” stats for narrow stimuli.

RealEye 8.10 Release Notes

November 24, 2021

Please note that image items (stimuli) have scrolling DISABLED by default – as that’s the majority of use cases.

RealEye 8.10 Release Notes

RealEye 8.9 Release Notes

November 19, 2021

Cloning study is now possible with RealEye 8.9. Fast way of creating study copy with the same items (stimuli) and settings.
Read feature description on our support page: How to clone a study.

RealEye 8.9 Release Notes

  • New Features:
  • Cloning (copying) Study.
  • Minor UI/UX improvements, e.g.:
  • Add video platform demo to Free Trial.
  • Various improvements and minor bug fixes:
  • Update 3rd party libraries.
  • Fix Keystroke stats when data is not available.
  • Don’t send Free Trial mailing to people who join the company as collaborators.
  • Fix study edition flow for reverted study.

RealEye 8.8 Release Notes

November 10, 2021

RealEye version 8.8 can run an eye-tracking test with only the specified items.
Read feature description on a How to run test with specified items support page to know more.

RealEye 8.8 Release Notes

  • New Features:
  • Update TesterQualityStats to use StudyFlow (not require all Items).
  • API:
  • New API endpoint GET /studies/{studyId}/flow.
  • Remove storing Tester External ID taken from `Id` query parameter.
  • Minor UI/UX improvements, e.g.:
  • Add submenu with actions for the study list.
  • Edit item edit boxes smaller.
  • Remove videos when selecting a new study type.
  • Various improvements and minor bug fixes:
  • Update 3rd party libraries.
  • Store tester age from the URL params.
  • AOI part can’t exceed image width/height.
  • Fix filtering by pressed key – an UPPER phrase for searched value.

Multipart AOI

October 30, 2021

Thanks to the multipart tool – AOI, you can now combine data calculations from several areas scattered throughout the image or video. Please see the following video to find out more about what’s new:

RealEye 8.7 Release Notes

October 30, 2021

We’re happy to announce that we’ve just released RealEye v8.7, which contains 2 new features and some improvements.

RealEye 8.7 Release Notes

  • New Features:
  • Create AOIs (areas of interests) from several smaller parts.
  • Record participants voice (voice-over) in the “Live Websites” type of study.
  • Minor UI/UX improvements.
  • Various improvements and minor bug fixes.

RealEye 8.6 Release Notes

October 26, 2021

With many new features and improvements, we now also make our API publicly available!

RealEye API is still being developed according to our customers’ needs, so be sure there will be a lot of new API features coming soon :)

RealEye 8.6 Release Notes

  • New Features:
  • Public API via HTTP to fetch collected data.
  • Pass additional variables when dispatching links with several studies.
  • Allow un-ignoring participants.
  • Include full test URL in the Tester Log when the tester opens the test page.
  • The test-dispatch link won’t include finished studies (unless all are finished).
  • Change to the maximum of 300 images in images based study.
  • CSV and API:
  • Export keyboard and mouse stats per participant.
  • Include `tester_display_gender` in CSV files.
  • Include Item CDN URL in all CSVs.
  • Include Test Criteria in CSV notes.
  • Minor UI/UX improvements, e.g.:
  • Update Brazilian translation.
  • Add brand new Turkish translations and update existing ones.
  • Translate the whole service to Polish.
  • Better UX for video heatmaps.
  • Add dropdown with languages to the participation link.
  • Use GIF for video item preview.
  • Various improvements and minor bug fixes:
  • Fix white-label not storing tester logs for non-English language.
  • Fix bug with analysis dashboard.
  • Fix sliders for image based studies.
  • Fix average display time when params are fetched from URL.
  • Fix copy “en” study link.
  • Fix for recording player -> change videos without pausing.
  • Show a tooltip with Item ID and filename.
  • Apply security patches.

Pin items and embed recordings

September 9, 2021

We’re happy to announce that we’ve just released RealEye v8.5, which contains 2 new features and some improvements: the ability to pin some the items in the desired order and the ability to embed the recordings.

Thanks to the “pinning” feature, you can set control the randomization and eg. define which element will be always presented first or last. Please take a look at the following recording to learn more about the news:

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

RealEye 8.5 Release Notes

September 9, 2021

RealEye 8.5 Release Notes:

  • new feature: pin items
  • new feature: ability to embed recordings
  • minor UX/UI improbvements and bug fixes

RealEye 8.2, 8.3 and 8.4 Release Notes

August 20, 2021

RealEye 8.2, 8.3, and 8.4 Release Notes

New Features:

  • Attaching params to finishURL is an option (true by default to maintain current studies behavior).
  • Ability to set watermark along with its opacity level (only for a specific role).
  • Add filtering by the keypress.
  • Add average viewing time to a slider.

Metrics:

  • Count separate visits if there’s a long data gap between fixations.
  • Change fixation filter default vt to 180%/s

CSV:

  • CSV with “revisit count” and “average revisit count”.
  • CSVs with test_item_display_order.
  • All CSVs with tester_quality_grade and tester_quality_grade_item.

Improve handling external test data and RealEye params.

Minor UI/UX improvements, e.g.,:

  • Update NL translations.
  • Update Chinese translations.
  • Speed up metrics computation.

Various improvements and bug fixes, e.g.,

  • Various security improvements.
  • Upgrade backend to Symfony 5.3.
  • Fix using eye-tracker behind Chinese firewall.

RealEye 8.1 Release Notes

June 17, 2021

We haven’t been idle since the last update (RealEye 8.0). This time we would like to present:

  • Fixation Plot – available for participants’ recordings (Read more here),
  • the ability to slow down the speed of recording display,
  • the surprise level as a new emotion available in our Facial Coding feature (Read more here),
  • new demos for all study types,
  • the Quick Preview option added with shortened calibration and verification
  • no need to click “OK” when “return your eyes to green dots” (it was hard to do when participants were asked to click sth on keyboard).

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

Amazing Surveys Module

April 23, 2021

We’re happy to announce that we’ve just released RealEye v8.0, which contains a pretty commonly asked feature: the ability to ask participants several, different types of questions after each stimulus.

Each survey can contain questions with several question types:

  • Text input (long/short)
  • 5-star grading (Likert scale)
  • Single/ multiple choice
  • Matrix questions
  • Images-based answers

Thanks to this feature there’s no need to redirect participants back and forward to external questionnaires – everything now can be handled directly on RealEye platform which makes the entire process (both, for the researcher and the participant) easier and more intuitive.

Special thanks to Startup Spark from ŁSSE.

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

RealEye 7.3 Release Notes

March 11, 2021

We’re happy to announce that we’ve just released RealEye v7.3, which contains a pretty commonly asked feature: the ability to finish displaying stimuli (image/video) on a keystroke event.

This ability will enable researchers to create implicit reaction tests like IAT or IRT and measure not only which keys were pressed but also what was the reaction time was and the average reaction time for each key separately.

Please read more about this recent feature in our Support

Special thanks to Pablo for requesting this feature long time ago, it’s finally out there! :)

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

RealEye 7.2 Release Notes

March 5, 2021

RealEye v7.2 release focused mainly on ensuring more useful data.
This time we’ve tackled two things:

  • Reduce eye-tracking data gaps when the participant moves head too much.
    SOLVED: The eye-tracking test is paused when the “fix your position” popup is displayed.
  • Increase eye-tracking sampling rate for low-end/old hardware that does not support WebGL (GPU acceleration).
    SOLVED: We’re now using the latest browser features that should result in up to a 40% higher eye-tracking sampling rate.

Other essential updates in version 7.2:

  • We’ve enabled the ability to export Facial Coding data into CSV (Facial Coding is still in BETA).
  • The price for a University license changed to $350/month. If you have active University license – those changes won’t affect your account.
  • Exports are re-ordered into several categories.
  • Drop-rate info for the last 30 and 7 days.

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

RealEye 7.1 Release Notes

February 27, 2021

RealEye 7.1 Release Notes:

  • We’ve improved overall performance and reliability.
  • The study can now have up to 50,000 participants.
  • YouTube video as a source is not supported now. You can upload a video to our servers instead. It’s much more reliable.
  • Facial coding offers “Neutral” and “Happy” stats.
  • French instructions for participants.
  • Unused participant spots get released when a study is removed.
  • Participant Quality Stats page can show recording and heatmaps.
  • University PRO license is available.
  • Drop-rate CSV.
  • CSV filename with Study/Item name.
  • Improve tester logs – page opened.
  • Optimize Heatmap playback.
  • Speed up gaze data download (use cache) and reduce CSV export time.
  • Speed up AOI Overall Stats computation.
  • RealEye’s Public Roadmap is now available.
  • Other UI/UX tweaks, performance improvements, and bug fixes.

RealEye 7.0 Release Notes

January 20, 2021

RealEye version 7.0 introduces quite significant improvements in eye-tracking metrics we provide on the dashboard and in the exported CSV files.

NOTICE: Some metric values might have changed from what you’ve seen in previous versions of RealEye. That’s because we’ve improved our algorithms to provide even more accurate and useful data.

If you have any questions regarding this release please, contact us via email or chat. We’ll be happy to answer all your questions.

A detailed explanation of the eye-tracking metrics you can get from RealEye is described on this support page.

RealEye 7.0 release notes:

  • Improved eye-tracking metrics, e.g.:
  • Show AOI size in percentage of the whole stimuli.
  • Show AOI time range.
  • A new metric: “Gaze count”.
  • A new metric: “First Fixation Duration”.
  • Fixation is considered valid for the AOI time range:
    – if it has begun exactly when the AOI time range starts or later
    AND
    – if it has begun before the end of theAOI time range
  • Fixation point is an average of all included gaze points.
  • For smoothed and normalized data gaze (fixations), raw gaze timestamp is now considered to be gaze end time.
  • “Revisits” metric improved.
    AOI visit is detected:
    – if there’s a fixation in the AOI, or many fixations “one after another”.
  • The readability note removed – it was too subjective.
  • Data export improved: CSV files with AOI data take the AOI time range into account.
  • You can manually adjust the “Noise reduction” setting both for fixations and gazes.
  • New data export file: CSV with AOI Overall Stats. It’s a file that contains most of the metrics you see on the dashboard.
  • New data export file: CSV Raw Gazes Denoised.
  • Improved Data Chart.
  • Minor UI/UX and performance improvements. Bug fixes.
  • Security and reliability improvements.

Special thanks to Luis, one of our customers, who has given us a lot of feedback regarding our metrics and data export feature.