RealEye 8.2, 8.3, and 8.4 Release Notes

New Features:

• Attaching params to finishURL is an option (true by default to maintain current studies behavior).
• Ability to set watermark along with its opacity level (only for a specific role).
• Add filtering by the keypress.
• Add average viewing time to a slider.

Metrics:

• Count separate visits if there’s a long data gap between fixations.
• Change fixation filter default vt to 180%/s

CSV:

• CSV with “revisit count” and “average revisit count”.
• CSVs with test_item_display_order.
• All CSVs with tester_quality_grade and tester_quality_grade_item.

Improve handling external test data and RealEye params.

• Support page for “Connecting Study with External Survey“.
• Support page for “Storing Participant Age and Gender from external tool“.

Minor UI/UX improvements, e.g.,:

• Update NL translations.
• Update Chinese translations.
• Speed up metrics computation.

Various improvements and bug fixes, e.g.,

• Various security improvements.
• Upgrade backend to Symfony 5.3.
• Fix using eye-tracker behind Chinese firewall.

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We haven’t been idle since the last update (RealEye 8.0). This time we would like to present:

• Fixation Plot – available for participants’ recordings (Read more here),
• the ability to slow down the speed of recording display,
• the surprise level as a new emotion available in our Facial Coding feature (Read more here),
• new demos for all study types,
• the Quick Preview option added with shortened calibration and verification
• no need to click “OK” when “return your eyes to green dots” (it was hard to do when participants were asked to click sth on keyboard).

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

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We’re happy to announce that we’ve just released RealEye v8.0, which contains a pretty commonly asked feature: the ability to ask participants several, different types of questions after each stimulus.

Each survey can contain questions with several question types:

• Text input (long/short)
• 5-star grading (Likert scale)
• Single/ multiple choice
• Matrix questions
• Images-based answers

Thanks to this feature there’s no need to redirect participants back and forward to external questionnaires – everything now can be handled directly on RealEye platform which makes the entire process (both, for the researcher and the participant) easier and more intuitive.

Special thanks to Startup Spark from ŁSSE.

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

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We’re happy to announce that we’ve just released RealEye v7.3, which contains a pretty commonly asked feature: the ability to finish displaying stimuli (image/video) on a keystroke event.

This ability will enable researchers to create implicit reaction tests like IAT or IRT and measure not only which keys were pressed but also what was the reaction time was and the average reaction time for each key separately.

Please read more about this recent feature in our Support

Special thanks to Pablo for requesting this feature long time ago, it’s finally out there! :)

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

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RealEye v7.2 release focused mainly on ensuring more useful data.
This time we’ve tackled two things:

• Reduce eye-tracking data gaps when the participant moves head too much.
  SOLVED: The eye-tracking test is paused when the “fix your position” popup is displayed.
• Increase eye-tracking sampling rate for low-end/old hardware that does not support WebGL (GPU acceleration).
  SOLVED: We’re now using the latest browser features that should result in up to a 40% higher eye-tracking sampling rate.

Other essential updates in version 7.2:

• We’ve enabled the ability to export Facial Coding data into CSV (Facial Coding is still in BETA).
• The price for a University license changed to $350/month. If you have active University license – those changes won’t affect your account.
• Exports are re-ordered into several categories.
• Drop-rate info for the last 30 and 7 days.

If you’re still wondering how to move your studies on-line, take a look at our latest article: Eye tracking study: Online vs. Offline.

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RealEye 7.1 Release Notes:

• We’ve improved overall performance and reliability.
• The study can now have up to 50,000 participants.
• YouTube video as a source is not supported now. You can upload a video to our servers instead. It’s much more reliable.
• Facial coding offers “Neutral” and “Happy” stats.
• French instructions for participants.
• Unused participant spots get released when a study is removed.
• Participant Quality Stats page can show recording and heatmaps.
• University PRO license is available.
• Drop-rate CSV.
• CSV filename with Study/Item name.
• Improve tester logs – page opened.
• Optimize Heatmap playback.
• Speed up gaze data download (use cache) and reduce CSV export time.
• Speed up AOI Overall Stats computation.
• RealEye’s Public Roadmap is now available.
• Other UI/UX tweaks, performance improvements, and bug fixes.

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RealEye version 7.0 introduces quite significant improvements in eye-tracking metrics we provide on the dashboard and in the exported CSV files.

NOTICE: Some metric values might have changed from what you’ve seen in previous versions of RealEye. That’s because we’ve improved our algorithms to provide even more accurate and useful data.

If you have any questions regarding this release please, contact us via email or chat. We’ll be happy to answer all your questions.

A detailed explanation of the eye-tracking metrics you can get from RealEye is described on this support page.

RealEye 7.0 release notes:

• Improved eye-tracking metrics, e.g.:
• Show AOI size in percentage of the whole stimuli.
• Show AOI time range.
• A new metric: “Gaze count”.
• A new metric: “First Fixation Duration”.
• Fixation is considered valid for the AOI time range:
  – if it has begun exactly when the AOI time range starts or later
  AND
  – if it has begun before the end of theAOI time range
• Fixation point is an average of all included gaze points.
• For smoothed and normalized data gaze (fixations), raw gaze timestamp is now considered to be gaze end time.
• “Revisits” metric improved.
  AOI visit is detected:
  – if there’s a fixation in the AOI, or many fixations “one after another”.
• The readability note removed – it was too subjective.
• Data export improved: CSV files with AOI data take the AOI time range into account.
• You can manually adjust the “Noise reduction” setting both for fixations and gazes.
• New data export file: CSV with AOI Overall Stats. It’s a file that contains most of the metrics you see on the dashboard.
• New data export file: CSV Raw Gazes Denoised.
• Improved Data Chart.
• Minor UI/UX and performance improvements. Bug fixes.
• Security and reliability improvements.

Special thanks to Luis, one of our customers, who has given us a lot of feedback regarding our metrics and data export feature.

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Sometimes it’s not enough just to know where somebody was looking. There are studies or cases when it’s also required to talk with the participant during the eye-tracking session, give him/her additional instructions, ask some questions to better understand the behavior, and so on. Now RealEye has a perfect solution for such needs – Hosted Sessions. They can be launched for any type of stimuli (images, videos or live websites). You need to give access to your microphone (as your voice is also recorded) and a participant needs to share the screen and grant access to the microphone as well. You’ll be able to see the participant’s gaze live during the session and after the test watch the usual participant’s recording or the hosted recording with your conversation.

Read how to use Hosted Sessions and what are the requirements here: https://support.realeye.io/hosted-sessions/

Please note that this feature is still in a BETA stage. We’re still testing it and working on some improvements.

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RealEye 6.14 release notes:

• New data export CSV file with AOI Overall Stats.
• New data export CSV file with Raw Gazes Denoised, Normalized and Split.
• It’s possible to export raw data for participant item quality over a given grade.
• It’s possible to download a heatmap video.
• The Hosted Sessions feature is now a public BETA.
• The Live Website study with voice over is a closed BETA.
• The Quality statistics algorithm got improved. Here’s how it works.
• Minor UI/UX, performance improvements, and bug fixes.

Special thanks to Stefan, one of our customers, for working closely on the Hosted Sessions feature.

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RealEye 6.13 release notes:

• Heatmap filter allows filtering testers by quality.
• Quality statistics algorithm has been improved. Here’s how it works.
• Study Quality Statistics page is now available. Click the “Study Quality Stats >” link on the Study results page (top right).
• Minor UI/UX improvements and bug fixes.

Special thanks to Cole, one of our customers, who has given us a lot of feedback.

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RealEye 6.12 release notes:

• Faster eye-tracker initialization on low-end hardware.
• Improved tutorial for participants.
• Possibility to revert running study to draft.
• Possibility to tag participants and filter heatmaps by those tags.
• Minor UI/UX improvements and bug fixes.

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RealEye 6.11 release notes:

• Possibility to create study with multiple videos.
• Video stimuli can be uploaded via web browser and hosted on our servers.
• Technology whitepaper updated.
• Facial Coding improvements.
• Minor UI/UX improvements and bug fixes.
• Backend engine upgraded to PHP version 7.4

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RealEye 6.10 release notes:

• Improved accuracy for various background stimuli.
• “Gaze vs. Click” accuracy in the “Quality Stats”.
• Video eye-tracking from 3rd party CDN, with the possibility to add multiple videos to a single study.
• Collecting payment address data for better invoicing.
• Customers can access a billing area for their invoices and payment history.
• Minor UI/UX improvements and bug fixes.

For getting the most useful results, please read our support article: How to get accurate results?

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RealEye 6.9 release notes:

• Test quality details page.
• Minor UI/UX improvements and bug fixes.

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It’s now possible to get even higher webcam eye-tracking accuracy by using your smartphone and your PC/Mac webcam.
See DEMO of an eye-tracking test and use two devices to see how it works.

RealEye 6.8 release notes:

• Smartphone as an additional eye-tracker.
  We recommend an Android device and Google Chrome web browser.
  Sadly, Apple has blocked browsers on iOS to use iPhone’s webcams.
• Possibility to specify RealEye participants region and language.
• Export of AOI Fixation Order and AOI Click Count to CSV.
• Minor tweaks in the fixation filter.
• Participants no longer see the results after finishing the test.
• Minor UI/UX improvements and bug fixes.

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An annual subscription is now available! Subscribe now and get two months for free! Check Our Pricing >

RealEye 6.7 release notes:

• Annual subscriptions.
• Performing eye-tracking tests in Firefox is now possible thanks to performance optimizations.
• Improved eye-tracking precision and accuracy.
• In the case of multiple webcams, allow choosing which one to use.
• Speed up heatmap loading time.
• Minor UI/UX improvements and bug fixes.

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It’s now possible to get more feedback from the eye-tracking test participant thanks to customizable questions.
Every image, video, or website can now be followed up with a single or multiple choice question.

RealEye 6.6 release notes:

• Questions can be asked after every stimuli.
• The study page has now the “Participant”-centric tab to show precisely the test flow.
  It also has the “Items”-centric tab to show survey results in one place.
• Heatmap offers now a new AOIs CSV export with more details. Eg. Time To First Fixation for every AOI for every participant.
• The dashboard is now also available in Spanish and Portuguese (Brazilian).
• Minor UI/UX improvements and bug fixes.

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RealEye version 6.5 comes with a new face detection algorithm and many performance optimizations. More detailed face mesh allows us to start working on face coding. We plan to provide emotion analysis quite soon.

RealEye 6.5 release notes:

• A high sampling rate (up to 60 Hz) can now be achieved even on a low-end laptop.
• Slight head movements have a smaller impact on gaze prediction.
• White label tests now use a separate non-branded domain.
• Minor UI/UX improvements and bug fixes.

We’ve started working on the Spanish and Portuguese versions of our service. Having now the improved webcam eye-tracking, we’re also preparing to allow up to 20 minutes long studies soon.

NOTE: We support only Google Chrome and Chromium-based web browsers (e.g. the latest Microsoft Edge).
For example, Firefox does not offer hardware acceleration, which causes too low accuracy and precision of our eye-tracking algorithm.

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The long-awaited feature, live website testing is now available. All you have to do is:

• create your eye-tracking study at RealEye.io
• add the website URL, that you want to test
• choose participants and send the participation link
• wait for results

As a result, you’ll receive a recording of each tester (gaze and cursor).

Do you want to test it by yourself as one of the participants? Click here!

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RealEye 6.4 release notes:

• Live websites testing (beta – works on Chrome and Firefox)
• uploaded image size limit increased from 12 MB to 30 MB
• Minor improvements and bug fixes.

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RealEye 6.3 release notes:

• Unused participants and RealEye panelists slots get unlocked when the study is finished manually.
• Study gets automatically finished when all results got collected.
• Own participant count can now be set with a step of 1.
• A single study can now have up to 100 images.
• New pricing.
• UI and UX improvements.
• Bug fixes and security improvements.

RealEye 6.2 release notes:

• Add Fixation Filter – based on gaze velocity.
• Add Signal Noise Reduction – moving median.
• Add data interpolation (to 60 Hz).
• Work on gaze data outside of the screen range.
• Minor UI/UX improvements.
• Minor bug fixes.

We would like to thank Nick, one of our customers, for giving us a precious feedback about the new features.

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Many of our customers want to conduct studies much longer than 60 seconds. We’ve been working hard on making it possible, and we’ve finally succeeded! :)

Version 6.0 of RealEye has improved the calibration process. Thanks to that, you can now run studies up to 10 minutes long! Panelist spends a bit more time preparing for the study, but it results in even higher accuracy and precision than before.

• How to get accurate results? A few simple tricks to get the highest quality of your webcam eye-tracking test.
• 10 minutes study results sample (60 Hz session). Do the 10 minutes study by yourself.

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‍Main changes in version 6.0.0:

• Up to 10 minutes of study is now possible (increased from 1 minute).
• More advanced calibration.
• Better head movement handling.
• Higher eye-tracking accuracy and precision.
• Some UI/UX improvements.
• A few bug fixes.

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We’ve made quite a lof or UI changes in version 5.7. We believe that now doing an eye-tracking study is even more comfortable than before.

Main changes in version 5.7.0:

• New UI/UX. Quite a lot of major and minor changes.
• We’ve decided to use the name “panelist” instead of “tester”.
• We’ve decided to use the name “image” instead of “item”.
• Improved the dashboard performance.
• Improved recordings (eg. handling images with various aspect ratio).
• We now store results from panelist that, for example turned head too much.
• Study can have now up to 40 images.

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